Tenant Pool, the Second Most Important Decision
Most investors obsess over the property. But the property doesn't pay rent — the tenant does. Here's how Las Vegas's three tenant segments actually perform once vacancy cost is factored in, and why the "best" property on paper is often the worst investment.

Photo by Maximillian Conacher on Unsplash
The only way to have dependable rental income is to have a “good” tenant continuously occupy the property. A good tenant is someone who:
- Has stable employment in a market segment that is very likely to be stable or improve over time
- Pays all the rent on schedule
- Takes care of the property
- Does not cause problems with neighbors
- Does not engage in illegal activities while on the property
- Stays for many years
Good tenants are the exception, not the norm. Good tenants are the result of:
- Targeting the right tenant pool.
- Selecting properties that your target tenant pool is willing and able to rent.
- A skilled property manager.
Three Major Tenant Pool Segments
Las Vegas has three major tenant pool segments. Below is a result of a study comparing monthly rent vs. length of tenant stay. I named the segments based on the average number of years tenants stay in the property.
Below are typical characteristics of the three tenant pools.
- Transient – This tenant pool is primarily low-paid hourly workers. They are usually cash-based, with no credit cards and no bank account. Since they are cash-based, skips and evictions have no impact. This tenant pool is the first to be laid off and the last to be rehired in times of economic stress. Also, since they have no credit history, so there is no practical way to screen out the bad actors. As one property manager said, “If they have two paycheck stubs and enough money for the first month’s rent, they are in.” Turn costs are high and frequent.
- Permanent – This tenant pool could be hourly or salaried, but they earn well above minimum wage. They tend to be very stable, stay for several years, pay all the rent on schedule, and take care of the property. This tenant pool’s income is very reliable, even during economic stress, because they are direct income producers for their employers. The only time they are laid off is if the business is permanently closing. Other than permanent closure, these people generate the company’s income and are never laid off.
- Transitional – This tenant pool has a high enough income that they are typically home buyers. They only rent if there is a major disruptive event in their lives, a divorce, the death of a spouse, etc. Once they sort out the problem, they buy a home. The typical tenant stay is two years. Very few are direct income producers, so they risk being laid off during economic stress.
Apparent vs. Probable Return
When most people evaluate properties, they consider what I call apparent return. Apparent return assumes 100% occupancy, which does not reflect the specific tenant pool’s behaviors. Below is an example of apparent return using typical rent and typical property cost. In this example, all three tenant pool segments have approximately the same rate of return. Based on all three having the same return, the Transient tenant pool segment with the much lower acquisition cost is the best investment.
| Typical Property Cost | Typical Rent | Acquisition Cost | Debt Service | Apparent Return | |
|---|---|---|---|---|---|
| Transient | 200000 | 1000 | 54000 | 876 | 2.8% |
| Permanent | 400000 | 2000 | 108000 | 1751 | 2.8% |
| Transitional | 600000 | 3000 | 162000 | 2627 | 2.8% |
Assumptions
- Financing – 25% down, 5.75% rate, 30 years.
- Closing costs – 2% of purchase price.
- Acquisition cost – 25% x purchase price + 2% x purchase price for closing costs.
- Return – (Annual Rent – Annual Debt Service) / Acquisition Cost. This is an over simplified return calculation but it is sufficient for this example.
- Other – No renovation cost, no management cost, no maintenance, 100% occupancy.
Below are typical vacancy costs for the three tenant pool segments from another study. In order to keep this post to a reasonable length, I omitted the calculations. If you would like to see how the vacancy cost is calculated, please contact me.
| Tenant Pool Segment | Annual Vacancy Cost |
|---|---|
| Transient | 6600 |
| Permanent | 400 |
| Transitional | 5750 |
Below is the table you saw earlier with the addition of the annual vacancy cost and the probable return.
| Typical Property Cost | Typical Rent | Acquisition Cost | Debt Service | Apparent Return | Annual Vacancy Cost | Probable Return | |
|---|---|---|---|---|---|---|---|
| Transient | 200000 | 1000 | 54000 | 876 | 2.8% | 6600 | -9.5% |
| Permanent | 400000 | 2000 | 108000 | 1751 | 2.8% | 400 | 2.4% |
| Transitional | 600000 | 3000 | 162000 | 2627 | 2.8% | 5750 | -0.8% |
Once you include vacancy cost, what appears to be the best property is the worst. This demonstrates that vacancy cost, which is tenant pool specific, is a critical consideration when selecting an investment property.
In Conclusion
After location, the most important decision you will make is the tenant pool. Base your tenant pool selection on probable return, not apparent return.
Ready to target the right tenant pool from the start? Schedule a 30-min discovery call, and we’ll show you how tenant pool selection shapes your actual return, not just the number on the paper.
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